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Service Managers - Heavy Truck and Equipment Industries |
 Service managers are typically responsible for managing the day-to-day operations of a shop that maintains heavy trucks and other types of heavy equipment. They provide ongoing support and supervision of the service technicians who work there and uphold the policies set forth by the company. They have exceptional written and oral communications skills, are able to manage the costs of the service department, have strong customer service skills and possess working, hands-on knowledge of a wide range of heavy trucks and other heavy equipment. They are responsible for the training and development of personnel in their department, are very organized and self-motivated and possess very strong mechanical, electrical, diagnostic and computer skills. They ensure that all health and safety policies are followed and enforced, and manage warranty administration.
Candidates for service manager positions should have the following qualifications and certifications:
- Verifiable work history
- Strong communication, problem solving and customer service skills
- Extensive staffing, training and supervisory skills
- At minimum, a journeyman mechanics license
- ASE, CSE, or LCSE Certification
If your company is seeking qualified heavy equipment service managers, Maizis & Miller Consultants have North America’s largest active network of qualified management candidates. If you’re an experienced service manager seeking employment or intrigued by the possibility of personal and professional growth, please browse our job listings and post your resume.
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